expression 5 (complaining)

complaining

ungkapan untuk menyampaikan keluhan (complaining):

complaining:

• i want to complain about...
• i have complaint to make...
• i'm sorry to say this, but...
• i'm afraid i've got a complaint about...
• i'm afraid there is a problem with...
• excuse me, but there is a problem about...

response:

• i'm sorry but this will never occur/happen again
• i'm sorry, we promise never to make the same mistake again
• i'm terribly sorry, there's nothing we can do about it
• i'm afraid there isn't much we can do