expression 5 (making, cancelling, changing, and confirming reservation)

making, cancelling, changing, and confirming reservation

1. untuk membuat pemesanan (making reservation), kita dapat menggunakan ungkapan:

• i'd like to make a reservation
• i'd like to reserve a single room
• i'd like to book a flight from yogyakarta
• i'm going to book a twin room
• can i reserve a table for two?
• could i make reservation of a single room tonight?
• can i book a train seat for this afternoon?

2. untuk menangani pemesanan (handing reservation), kita dapat menggunakan ungkapan:

• queen hotel, can i help you?
• what date are you looking for?
• how long will you be staying?
• what sort of room do you need?
• i'm sorry to imform you that all rooms have been reserved
• soory, i'm afraid that all our tables have been booked

3. untuk mengubah pesanan (changing reservation), kita dapat menggunakan ungkapan:

• would it be possible to change the date of the booking to...?
• i am afraid i must ask you to alter my booking from... to....
• i want to change the arrangement regarding the room for...
• i would like to reserve an additional room for the previous order

4. untuk membatalkan pesanan (cancelling a reservation), kita dapat menggunakan ungkapan:

• i would like to cancel my reservation, please
• would it be possible to cancel...?
• could i cancel...?
• i have to cancel my reservation because...
• i'm afraid i have to cancel my reservation because...
• i'm afraid that i must cancel my booking
• i'm sorry, but i need to cancel my reservation because...

5. untuk mengonfirmasi pesanan (confirming a reservation), kita dapat menggunakan ungkapan:

• i would like to confirm my reservation for...
• i would like to confirm my booking on...